Archive for the ‘outsourcing’ Category

3 reasons why you need a Virtual Assistant

If you’ve read the posts on this site, particularly the featured one entitled “What is a Virtual Assistant?“  then you may be considering adding one to your business.  Here are my top 3 reasons for having a Virtual Assistant or VA. 1. Time: Time is one of our most precious commodities; it slips through our [...]

Holiday Cover – who is maintaining your business?

You might think that May is a bit early to be thinking about the Summer holidays, unless of course you are booking one. However, now is the time to start planning and looking at any necessary holiday cover. Whether you are a sole trader, small business or multinational, chances are that you and/or your staff [...]

Call Answering … do you need out of hours cover?

When I set up as a virtual assistant one of the services I considered offering was a call answering service.  Unfortunately in practice, this wasn’t practical, I couldn’t be tied to my desk permanently and grow my business.  I decided against offering it as a service. Recently I joined forces with a number of other [...]

A day in the life …

Ever wondered what a Virtual Assistant does and the sort of tasks they can undertake?  I’ve written about a typical day for me in my business.  I have a handful of daily clients and some others who are ad-hoc with their requirements and requests. 9.00am    Check the Call Team list for the whereabouts of [...]

Half Term Holidays – who answers your calls?

School half-term holidays are fast looming and maybe you are thinking of taking a break?  Who will be handling your calls? Call Team is a new service, set up by Virtual Assistant, Lyndsey McKendry of Diamond Secretarial.  The service is staffed byLyndsey and other VA’s meaning that, during office hours, calls for each other or [...]