You might think that May is a bit early to be thinking about the Summer holidays, unless of course you are booking one. However, now is the time to start planning and looking at any necessary holiday cover. Whether you are a sole trader, small business or multinational, chances are that you and/or your staff [...]
When I set up as a virtual assistant one of the services I considered offering was a call answering service. Unfortunately in practice, this wasn’t practical, I couldn’t be tied to my desk permanently and grow my business. I decided against offering it as a service. Recently I joined forces with a number of other [...]
Ever wondered what a Virtual Assistant does and the sort of tasks they can undertake? I’ve written about a typical day for me in my business. I have a handful of daily clients and some others who are ad-hoc with their requirements and requests. 9.00am Check the Call Team list for the whereabouts of [...]
Call handling is one of the most important aspects of business. If you aren’t answering your calls then there is a high probability that your competitor is. Whilst you are in your office, call handling isn’t a problem. However, when you are out visiting customers, on holiday, at weekends, you may switch to voicemail. Some [...]
