Posts Tagged ‘Call Handling’

Call Answering … do you need out of hours cover?

When I set up as a virtual assistant one of the services I considered offering was a call answering service.  Unfortunately in practice, this wasn’t practical, I couldn’t be tied to my desk permanently and grow my business.  I decided against offering it as a service.
Recently I joined forces with a number of other VAs; [...]

A day in the life …

Ever wondered what a Virtual Assistant does and the sort of tasks they can undertake?  I’ve written about a typical day for me in my business.  I have a handful of daily clients and some others who are ad-hoc with their requirements and requests.

9.00am    Check the Call Team list for the whereabouts of the [...]

Happy Christmas from emilyrobe.virtualassistant

It’s been a strange year for me, lots of life changing activities and decisions.  I started out the year employed as PA to the MD at a Plant Hire company; bored and disillusioned, but thankful for the job and the money.  I also worked part-time 5pm – 9pm as a Virtual Assistant on the kitchen [...]

Half Term Holidays – who answers your calls?

School half-term holidays are fast looming and maybe you are thinking of taking a break?  Who will be handling your calls?
Call Team is a new service, set up by Virtual Assistant, Lyndsey McKendry of Diamond Secretarial.  The service is staffed byLyndsey and other VA’s meaning that, during office hours, calls for each other or clients [...]

Who answers your calls?

Call handling is one of the most important aspects of business.  If you aren’t answering your calls then there is a high probability that your competitor is.
Whilst you are in your office, call handling isn’t a problem. However, when you are out visiting customers, on holiday, at weekends, you may switch to voicemail.  Some customers [...]